Every address here is a presint number. How do I tell you where I actually am?+
Easiest way: drop a live location in WhatsApp. If you cannot, give the presint number plus the nearest landmark — something like "Presint 3, in front of the government complex" or "Alamanda car park, Presint 1". Our drivers already know how the presints are laid out, so you do not need to explain the whole route.
There are barely any workshops inside Putrajaya. Can you tow me out to Cyberjaya or the Klang Valley?+
Yes, and most jobs here end up doing exactly that. We regularly tow out to Cyberjaya, Dengkil, Kajang, Puchong or whichever workshop you already trust in the Klang Valley. Tell us the destination when you WhatsApp so the full price is confirmed before the unit moves.
There is an official event on and the roads around Dataran Putrajaya are closed. Can a tow truck still get through?+
It can. Putrajaya gets parades, national events and gatherings that shut the main boulevards without much warning, so our drivers work the ring roads and alternate presint entrances instead. Send your location and we will set the pickup point closest to where the vehicle is actually sitting.
My car died in a basement car park at a government complex — can a tow truck fit in there?+
Basement decks at the government complexes and at Alamanda have height limits, so we do not send a flatbed straight down. We bring the vehicle up to street level first, then load it on the deck outside. Just tell us it is a basement job when you message, and mention the level, so the right unit and gear are sent from the start. We are on 24 hour towing standby, day or night.