I broke down on the LDP, NKVE or ELITE — can a tow truck actually reach me on the highway?+
Yes. Send your live location along with the highway name, the direction you are heading and the nearest exit or kilometre marker. We assign a driver who runs the Klang Valley highways daily and sort out a safe spot to lift from, so nobody is standing in a live lane longer than necessary.
My car broke down in Puchong but my workshop is in Kajang — how is the towing charge worked out?+
It is based on the actual distance from pickup to drop-off, the type of vehicle and the condition of the wheels. WhatsApp us both locations and you get the full quote in the chat first — the tow truck only moves after you agree to it.
Does your Selangor coverage go all the way out to Sabak Bernam and Sepang?+
It does. We cover the whole state — Kuala Selangor and Sabak Bernam up north right down to Sepang and KLIA in the south, plus Shah Alam, Klang, PJ, Subang, Puchong, Kajang, Bangi, Semenyih, Gombak, Rawang, Ampang and Cyberjaya in between.
Klang Valley traffic is terrible at peak hour — can the tow truck still get to me?+
Yes. We dispatch whichever unit is closest to you rather than one sitting on the wrong side of a jam, and you can message the driver directly. Status updates come through on WhatsApp, so you are not sitting on the roadside guessing.