My car broke down on the LPT2 between two exits — how do I tell you where I am?+
WhatsApp your live location, tell us which way you were heading (towards KT or towards Kemaman), and name the last exit you passed — Ajil, Bukit Besi or Paka. That direction decides which side we come in from, so we ask upfront and send a unit that runs the LPT2 regularly. We will also point you to a safe spot on the shoulder to wait for the pickup.
I am up in Besut or Jerteh, closer to Kota Bharu than to KT — do you still cover that end, and can you tow into Kelantan?+
Yes on both. The far north of Terengganu is part of our coverage, and interstate towing across into Kelantan is a normal run for us. Send the pickup point and the destination workshop on WhatsApp, and you get the full quote before anything moves.
Monsoon season, heavy rain, the coast road floods in places — is towing in Terengganu still running?+
Still running. We are on standby 24/7 all year, tengkujuh included. What changes is the route, not the service — we pick the way in based on the conditions that day, and if a stretch is cut off we tell you early and reroute via the LPT2 or the inland roads.
Our company truck is down inside the Kerteh or Kemaman plant area — can you handle heavy vehicle towing in there?+
We can. The unit is matched to the tonnage and the type of truck, rigging to SOP. If the spot is inside the plant grounds or needs a gate pass, mention it early on WhatsApp so we can sort it out with security before our truck rolls up to the gate.